Managed Services

IT Helpdesk & Monitoring

Would you like an IT Manager without paying an IT Manager’s salary? - the answer is Total Managed Services which offers the skill sets of an entire IT department at a fraction of the cost because we understand that different businesses require different levels of support.

Think of the benefits

  • Peace of mind gained from knowing that your IT systems are being managed by experienced IT consultants and professionals.
  • The opportunity to concentrate on what you do best, running and growing your business.
  • Access to an IT support package specifically tailored to suit your business and its requirements.
  • The flexibility to change and adapt the IT support you receive as your business develops and grows.
  • Ongoing on-site and off-site support with access to a full IT Help Desk manned by our friendly team of IT professionals.

Packages

Level 1

Monitoring
  • Backup checks
  • Anti-virus & outbreak alerts
  • Server & desktop resource & disk capacity
  • Server applications
  • Hardware monitoring
  • Windows patching
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Level 2

Support Plus
  • Includes Level 1 Monitoring
  • Support Ticket System
  • Unlimited remote, email & telephone
  • Incident Alerts
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Level 3

Total Support
  • Includes Level 1 Monitoring
  • Includes Level 2 Support Plus
  • Proactive
  • Self-healing Processes
  • Automated checks
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Our Partners